About us

VirtualHotel™ by Cardola is the only guest-focused hotel application developed in a hotel environment, built in collaboration with hotel managers and refined based on comprehensive guest feedback. It provides guests with instant, convenient and seamless access to everything a hotel has to offer through an intuitive and easy-to-use interface.


Mobile Guest Apps that run natively on the most popular mobile platforms

Respond easily to guest requests with our Service Manager Application (SMA)

Complete control over content using our easy-to-use Content Management System (CMS)

Analyse sales, trends, guest behaviour to maximise your return

Where are we?

Product Benefits

Significant cost savings and increased RevPAR

• Create new revenue streams through affiliate programs

• Upsell your existing hotel services

• Save on operational costs such as staffing and printing

Intuitive back-end software to effectively manage your operations

• Reliable and allows for real-time action through our Service Manager Application 

• Complete control of your app through our flexible Content Management System

• Actionable analytic tools for measuring the economic impact of your guests

Boost your brand awareness through

• Present your brand through a fully-customisable, elegant and intuitive interface

• Add multiple languages to remove communication barriers

• Reduce dependence on OTAs by driving direct bookings to your website

Enhance your guests’ hotel experience

• Build loyalty and reward your guests with detailed statistics and reporting

• Monitor key service performance indicators (i.e. time to fulfil requests) to understand areas of potential service improvement

• Keep your guests informed of promotions and events at all times


Cardola demonstrates how...

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(World Travel Market, ExCel London, 4-7 November 2013) - Cardola will use this year’s World Travel Market (WTM) to urge global hotel managers who are failing to boost the experience of billions...
Posted on February 20, 2014 Read More

Estonian hotels take guest...

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London, 04 October 2013: Two leading hotels in Tallinn, Estonia, are embracing a record number of foreign tourists in the region* following the introduction of a newly installed virtual...
Posted on February 20, 2014 Read More

Palmers Lodge sets itself...

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London, 26 September 2013: With many hostels struggling to uphold a reputation for good customer service, award winning boutique hostel, Palmers Lodge, is now offering a new mobile app,...
Posted on February 20, 2014 Read More

Marbella Club Hotel continues...

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The luxury Marbella Club Hotel in Spain’s Costa Del Sol renowned for its exclusivity, privacy and exceptional customer service. Situated in the heart of Marbella’s ‘golden mile’, the...
Posted on February 20, 2014 Read More


The VirtualHotel platform was built to integrate with the systems hotels rely on – ensuring seamless operation and freeing up staff.

We integrate with PMS, POS, Room Controls, Voice Communications, Room Access and other service enhancing technologies. Please contact us with your requirements.

If you are a technology provider interested in joining our reseller network – we’d love to hear from you. Please contact us.

Get in touch


Cardola Ltd, 40 Headfort Place, London SW1X 7DH
United Kingdom

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